Privacy Policy of Youreka, New Delhi

This Privacy Policy applies to the Youreka Campouts Pvt Ltd & recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on and other online and offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. is a property of Youreka Campouts Private Limited, an Indian Company registered under the Companies Act, 1956 having its registered office at 34B, The Residency, St Anns CGHS, Plot 8A, Sector 7, Dwarka, New Delhi - 110075.

Information we collect
Contact information
. We might collect your name, email, mobile number, address, other registration details and ip
Payment and billing information. We might collect your billing name, billing address and payment method when
you book a camp. We NEVER collect your credit card number or credit card expiry date or other details pertaining to
your credit card on our website. Credit card information will be obtained and processed by our online payment partner
Information you post. We collect information you post in a public space on our website or on a third-party social
media site belonging to Youreka.
Demographic information. We may collect demographic information about you, events you like, events you intend
to participate in, or any other information provided by you during the use of our website. We might collect this as a
part of a survey also.
Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site
you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the
operating system your computer or device is running. 

We collect information in different ways

We collect information directly from you. We collect information directly from you when you send us a registration
form, a query form, or respond to an ad. We also collect information if you post a comment on our website or on
social media or ask us a question through live chat, phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster,
browser cookies and web beacons for collecting information about your usage of our website or social media.
We get information about you from third parties. For example, if you use an integrated social media feature on
our websites. The third-party social media site will give us certain information about you. This could include your
name and email address.

Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a
purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your
registration for a camp, contest or simply to respond to your query
We use information to improve our products and services.We might use your information to customize your
experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our
website and products better. We may combine information we get from you with information about you we get from
third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our
We use information for marketing purposes. We might send you information about special promotions or offers.
We might also tell you about new features or products. These might be our own offers or products, or third-party
offers or products we think you might find interesting. Or, for example, if you book a camp with us, we'll enroll you in
our newsletter. We might also use your reviews on Facebook, Google and other review sites as testimonials on our
website and in other promotions.
We use information to send you transactional communications. We might send you emails or SMS with your
receipts & boarding pass for your camp, information regarding the camp, your well-being, reminders for departure &
arrival, etc.
We use information as otherwise permitted by law.

Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with
vendors who help us manage our online registration process or payment processors or transactional message
processors. Some vendors may be located outside of India.
We will share information with company personnel & other personnel working with us. We share your
information with people responsible for executing our camps. The company personnel are obligated to use
information as per our privacy policy and other parties may use the information we give them as described in their
privacy policies.
We will share information with our business partners. This includes a third party who provide or sponsor an
event, or who operates a venue where we hold events. Our partners use the information we give them as described
in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We
will share information to respond to a court order or subpoena. We may also share it if a government agency or
investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our
business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email It may take about ten days to process your request. Even if you opt out of getting marketing
messages, we will still be sending you transactional messages through email and SMS about your camps.

Third party sites 
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy
does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are
not responsible for these third party sites.

Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the
Grievance Officer are provided below:
Mrs. Nalini Dhariwal
262, Westend Marg, Saidulajaib, Saket
New Delhi- 110030
Phone: +91-11- 40801100
If you have any questions about this Policy or other privacy concerns, you can also email us at the above email

Updates to this policy
This Privacy Policy was last updated on 12.01.2018. From time to time we may change our privacy practices. We will
post an updated copy on our website. Please check our site periodically for updates.

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's
terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of

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